How buying works

Pay a seller you do not know. Safely.

Five steps in your browser. No app, no account.

Open the seller's link.

You see real photos, the condition, and every defect that the seller listed. The "Protected" mark means that STBRNATIVS holds your payment.
Pay in about a minute.

Your name, your phone number and your address. Pay by bank transfer, card or USSD. You see every fee before you pay.
3
Follow your order.

Your order page shows each step. Your money stays held. You get a 4-digit delivery code by SMS and on the page.
On the way

Your order is with the rider.

Paid
Packed
On the way
Delivered
₦21,880 Held safely until you get your order

Your delivery code 4827 Give it to the rider only when you have the parcel.
Give the code at the door.

Give the code to the rider only when the parcel is in your hands. The code tells us that you have it. With a courier there is no code: the courier confirms the delivery.
5
All good? Or tell us.

You have 24 hours after delivery. If something is wrong, the seller is not paid while our team checks.
Delivered

Is everything okay?

Paid
Packed
On the way
Delivered
24 hours to check
All good Something is wrong
No parcel, a wrong item or damage: tell us with photos. You get all your money back.

If something goes wrong

Cancel before it leaves. The buyer gets all the money back.
Report with photos. No parcel, a wrong item, or damage that the listing did not show.
Our team decides. We look at the listing, the packing photo and the buyer's photos. Both sides see the reason.

Buyer Protection

One fee. You see it first.

Your money is held until the parcel is in your hands.
You get everything back, the fee too, if it does not arrive or is not what the listing showed.
Our team checks every problem, with photos from both sides.

₦2,100 on a ₦30,000 item

6% + ₦300 At least ₦500 At most ₦3,000

Some sellers pay this fee for you. Then your order shows it as "Included".

Open your order page with your phone number. No password.